Platforms like Twitter and Facebook set the stage for a promising digital revolution, providing tools that helped foster global friendships, let new voices be heard, and served as the ultimate democratizing force for information. But critics argue that rather than uniting and informing, social media deepens social and political divisions and erodes trust in the democratic process, violates citizens' privacy, and spreads propaganda. Will the power of social media yet be harnessed and used as an unprecedented force for good in the world? Or do systemic platform flaws pose an irreversible threat to the world’s democratic institutions?